Account deletion is permanent. If you subscribed through Apple, deleting your CURRENTYX account does not cancel Apple billing. Cancel the subscription first in Apple Account settings if you do not want it to renew.
Begin inside the app
- Sign in to CURRENTYX.
- Open Account from the navigation.
- Select Delete account under Policies and account choices.
- Follow the verification instructions. You may request immediate deletion even if a subscription remains active.
Request by email
- Email build@currentyx.com from the email address associated with the account.
- Use the subject “CURRENTYX account deletion request.”
- State whether you want to delete your personal account or an entire company workspace.
- Complete reasonable identity and authority verification. Never send a password, verification code, payment-card number, or government identification by email.
What deletion will cover
After verification, CURRENTYX will delete or de-identify the account and personal information controlled by CURRENTYX, subject to backups, security records, transaction records, legal obligations, dispute prevention, and company-controlled records that the company is entitled or required to retain.
Company-managed accounts
If an employer or contractor created or controls the workspace, some job, safety, payroll-adjacent, customer, billing, or audit records may belong to that company. CURRENTYX may direct the requester to the company administrator or preserve limited records where legally required.
Subscriptions and timing
Apple subscriptions can be managed at Apple's subscription settings. After verification, CURRENTYX will acknowledge the deletion request, explain any limited retained categories, and confirm completion. A request may require a short processing period, but it does not require the user to call support or retain the account until a subscription expires.
Start a request
Email build@currentyx.com from the address connected to your CURRENTYX account.